Macbook secret HD repair program
A quick note on something I think could use a little sunshine:
My MacBook’s hard drive died, and I took it along to the Apple Store to vent a bit (in a very calm and rational way, of course!), as this MacBook has had a difficult life so far. The tech was understanding, but said there wasn’t much he could do for me, since I was substantially out of warranty. Kind of what I expected, but I felt slightly better. We went on to my next issue with my iPod touch, and he then remembered something.
Apparently there is some sort of “Quality Program” on MacBooks with 60 gig (and possibly 80, I got a vague notion of that but couldn’t say for sure) hard drives. The issue is not disclosable to the public, but it exists on the magical genius bar knowledge base, which is apparently much better than the one us lowly plebes get access to.
Thus, if you have a MacBook with a dead 60 (maybe 80, too?) gig HD, bring it in and they should fix it. (I got a 80 gig replacement, too, the tech seemed to indicate that is what all 60s are being replaced with) I don’t have a recommendation for telling your genius how to find this program other than “look harder”. Good luck, but remember that Apple keeps your hard drive!
